Terms of Service

Effective Date: July 15, 2025

1. Agreement to Terms

This Terms of Service agreement ("Terms") constitutes a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "Client"), and CK-Labs AI ("we," "us," or "our"), concerning your access to and use of our website, as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site") and the services we provide ("Services").

By accessing the Site or using our Services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Site and our Services and you must discontinue use immediately.

2. Description of Services

CK-Labs AI provides AI-powered automation solutions including, but not limited to, Social Media Automation, Workflow & Business Process Automation, Chatbot / Conversational AI development, Email & Marketing Automation, and Custom AI Integrations. The specific scope of Services for each Client will be detailed in a separate project proposal or Service Agreement ("Service Agreement").

3. Client Responsibilities

To enable us to perform our Services effectively, you agree to:

  • Provide us with timely access to any necessary accounts, credentials, data, and systems.
  • Provide accurate and complete information and materials required for the project.
  • Secure all necessary rights, licenses, and permissions for any data or content you provide to us.
  • Appoint a primary contact person to act as a point of contact and provide necessary approvals.

4. Intellectual Property Rights

Our Intellectual Property:

We retain all right, title, and interest in and to our Site, its content, our logos, and any pre-existing materials, software, tools, code, and knowledge used in providing the Services ("Our IP").

Client Intellectual Property:

You retain all right, title, and interest in and to your pre-existing data, content, logos, and any other materials you provide to us ("Client IP").

Deliverables:

Upon your full and final payment, we grant you a perpetual, non-exclusive, worldwide, royalty-free license to use, reproduce, and modify the final products and custom solutions developed specifically for you ("Deliverables"). We retain the right to use the general skills and knowledge developed during the project for other purposes.

5. Fees and Payment

All fees for our Services will be set forth in the applicable Service Agreement. Invoices are due within 30 days of receipt. Late payments may accrue interest at a rate of 1.5% per month on the outstanding balance. We reserve the right to suspend Services for overdue accounts.

6. Confidentiality

Both parties agree to keep all non-public information received from the other party ("Confidential Information") in strict confidence. This obligation will survive the termination of this agreement.

7. Term and Termination

Either party may terminate a Service Agreement with 30 days' written notice. We may terminate or suspend your access to our Services immediately for any material breach of these Terms, including failure to make timely payments. Upon termination, you are required to pay for all Services rendered up to the effective date of termination.

8. Disclaimer of Warranties

The Site and our Services are provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

In no event will we be liable for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages. Our liability to you will at all times be limited to the amount paid by you to us for the specific Services giving rise to the claim during the three (3) month period prior to any cause of action arising.

10. Indemnification

You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Services or breach of these Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Kenya. Any dispute shall be referred to and finally resolved by arbitration under the rules of the Nairobi Centre for International Arbitration (NCIA).

12. General Provisions

These Terms, together with any Service Agreement, constitute the entire agreement between you and CK-Labs AI. We reserve the right to modify these Terms at any time by updating the "Effective Date."

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:
cheruiyotterrific@gmail.com